Welcome to HopeChat

The following guides walk you through setting up HopeChat for your business — from connecting your WhatsApp number to running your first automation.

You don't need any coding skills. Most businesses are fully up and running in under an hour: connect your official WhatsApp number, add your team, and build your first automation. Work through the guides in order — each one builds on the last.

Getting Started

Overview

What HopeChat is and the setup path in order.

Create account & workspace

Connect WhatsApp

Link your official WhatsApp Business number.

Workspace

Team & permissions

Add members and control what each role can do.

Message templates

Create Meta-approved templates for broadcasts.

Contacts

Import and organise your contacts.

Features

Automations

Reply automatically with no-code workflows.

AI assistant

Train the AI on your business documents.

Tests & Practice

Run practice drills and timed exams on WhatsApp.

Broadcasts

Send bulk WhatsApp and SMS campaigns.

Plan & Support

Billing & credits

Plans, payments, and how credits are used.

FAQ & troubleshooting

Answers to common setup questions.

Stuck at any step? The FAQ & troubleshooting guide covers the most common problems, and you can always reach our team at hopetechsolutionsltd@gmail.com.